Frequently Asked Questions

Please read Vitality Pilates' COVID-19 Informed Participant Agreement that outlines state-mandated regulations and physical distancing guidelines. You will need to sign it before attending your first in-studio session. You can print and sign the document and bring it with you, or sign a paper copy at the studio.


How will you be reopening the studios in each phase of the Safe Start order?

We are now open for in-studio private lessons. On July 6th, as part of Phase 2, we will introduce reduced-capacity group classes in the studio. Zoom classes and private lessons will continue for the foreseeable future. When we receive guidance for phases 3 & 4 of reopening, we will share our plans with you.


What if I am over 65 years old and/or have underlying medical conditions?

Many of you have asked about a timeline for resuming in-person classes if you are over the age of 65 or in a high-risk category. Although you are still strongly encouraged to stay home, the latest State guidelines now permit you to come back to the studio for classes and private lessons if you wish.


What measures will be taken for physical distancing for in-studio classes?

We have instituted strict measures to limit class sizes, space out equipment at least 6' and regularly clean and disinfect. View the complete COVID-19 Informed Participant Agreement here. Clients are free to supply their own yoga mats, reformer foot loops or handles. (Purchase ideas here)


Do I have to wear a mask?

Yes! For the foreseeable future both instructors and clients are required to wear masks whenever they are in the studio, including during classes. This state mandate may change based on infection rates and community compliance. You will be asked to breathe through your nose only in all Pilates sessions—no mouth breathing will be allowed.


What kinds of classes will you be offering?

To start, we will be offering Private & Duet lessons, Foundations, 2- Equipment, 3- Equipment, and Open Level Stretch classes. Classes including Cardio Fusion, Cardio & Jumpboard and Cardio-Core, Chair and Bodhi are not on the schedule at this time. As Safe Start phases progress and restrictions are eased, we hope to reintroduce more variety in the schedule.


Are all instructors coming back to teach in-studio classes?

All instructors are still employed at Vitality. Just like you, some of them are ready to jump back into the studio right away, and others are not. You'll find your favorite instructors teaching in-studio and on Zoom!


How many in-studio classes can I reserve?

We're happy to announce you're now allowed two advance reservations per week for in-studio classes (along with 4 weekly Zoom classes). Drop in reservations are welcome for all clients 48 hour before the class start time, subject to availability (the waitlist will function as usual). When the full schedule stabilizes in Phase 3, we'll let everyone know when they can make two reservations per week. Please be considerate of fellow clients and refrain from overbooking.


Will you keep offering Zoom classes after the studios reopen?

Yes, for the foreseeable future. We're happy to accommodate clients who prefer to stay at home, and those who want to mix and match with in-studio classes! Zoom classes are limited to four per week.


Will I be charged late cancel or no show fees?

Late cancel and no-show fees will continue to be waived until further notice.